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ATLAS Territory Command

Territory rules your organization defines. Proposals people approve.

Divisions, strategic tiers, seller capacity, geography and protected relationships, turned into a territory proposal that explains every move. Coverage views exist in Teams workspaces today; the rules engine is planned.

Illustrative examples only. Nothing on this page reads or changes a CRM or workspace.

Territory policy · exampleSynthetic

  1. ScopeCover accounts by division; one owner per coverage group
  2. ProtectNamed accounts and active opportunities keep their owner
  3. MatchSeller region and timezone must match the account
  4. BalanceTier-weighted workload within each seller’s capacity
  5. ApproveOwner changes on Tier 1 accounts need a manager

Proposal only · 0 changes applied

Illustrative policy · Organization-defined rules are Planned.

Today and next

Start from coverage. Move toward rules.

ATLAS already gives managers coverage, distribution and scenario modeling in Teams workspaces. The next layer lets your organization state its rules once and get explainable proposals every time the territory changes.

In Teams workspaces Teams evaluation

  • Territory coverage and distribution
  • Coverage gaps and strategic coverage
  • Rebalance scenario modeling with a recorded history
  • Individual owner assignment by an authorized manager

Being built and planned Planned

  • Divisions, segments and multi-owner coverage
  • Tier-weighted capacity and geography rules
  • Protected relationships and approval routing
  • Proposals for new reps and departures, with history

ATLAS Territory Command

Change a rule. Watch the proposal explain itself.

Your organization defines divisions, tiers, capacity and protected relationships. ATLAS is designed to turn them into a proposal people review: what moves, why, and what still needs a decision. Try it on a fictional firm.

Halden AssuranceFictional audit firm · 3 divisions · 3 regions · 27 accounts · Synthetic

Illustrative territory simulation. No live CRM or workspace changes.

Rules
Team change

Internal Audit

AveryWest

JoiningLeaving

15/12

  • T1Halcyon HealthNamed
  • T2Brightwater County
  • T2Larkspur Credit Union
  • T1Marlow Pharma
  • T1Granby Capital
  • T2Thornbury Trust

BlakeCentral

JoiningLeaving

7/12

  • T1Redfern ManufacturingNamed
  • T1Calder Insurance
  • T3Wexford MillsOpen deal

CaseyEast

JoiningLeaving

8/10

  • T1Merrow Bank
  • T2Ostrander University
  • T2Juniper TransitExternal
  • T3Ashgrove City

External Audit

DanaWest

JoiningLeaving

7/12

  • T1Halcyon HealthNamed
  • T1Keel Energy
  • T3Fenwick Retail

EmeryCentral

JoiningLeaving

14/12

  • T1Corvane LogisticsOpen deal
  • T2Vantor Systems
  • T1Calder Insurance
  • T1Stroud Freight
  • T1Orrin LabsRestricted

FinleyEast + Central

JoiningLeaving

7/12

  • T1Merrow Bank
  • T2Quarry Point Utilities
  • T2Tidewater PortOpen deal

GrayCentral + East

JoiningLeaving

0/6

    UnassignedRisk Advisory has no sellers yet

    • T3Tallis FoodsExternal
    • T3Pinecrest SchoolsInternal
    • T1Elmstead HospitalInternal
    • T3Bellhaven SchoolsExternal
    • T2Ardent MutualAdvisory
    • T2Sablewood GroupNo divisionNo data

    Proposal for the default rules: 8 moves, 5 need approval, 4 exceptions. 0 changes applied.

    Review the proposal
    Proposed assignment changes. Nothing is assigned until an authorized person approves.
    AccountCoverageToday → ProposedWhyReview
    Elmstead HospitalTier 1 · EastInternal AuditUnassigned → CaseyWas unassignedManager approval
    Stroud FreightTier 1 · CentralExternal AuditEmery → FinleyBalances Tier 1 accountsManager approval
    Brightwater CountyTier 2 · CentralInternal AuditAvery → BlakeOwner outside the account’s regionManager approval
    Juniper TransitTier 2 · CentralExternal AuditCasey → EmeryOwner works another divisionManager approval
    Vantor SystemsTier 2 · EastExternal AuditEmery → FinleyOwner outside the account’s regionManager approval
    Bellhaven SchoolsTier 3 · CentralExternal AuditUnassigned → EmeryWas unassignedReview
    Pinecrest SchoolsTier 3 · CentralInternal AuditUnassigned → BlakeWas unassignedReview
    Tallis FoodsTier 3 · WestExternal AuditUnassigned → DanaWas unassignedReview

    Held with their owner: Corvane Logistics, Halcyon Health, Redfern Manufacturing, Tidewater Port, Wexford Mills (named or open deal).

    • Outside allowed region0

      No seller in this coverage group works the account’s region.
    • Protected relationship0

      The named or active-opportunity owner is leaving. A manager decides the next owner.
    • Sellers at capacity1

      Every eligible seller would exceed the capacity you set.Thornbury Trust
    • No eligible seller1

      No seller is assigned to this coverage group.Ardent Mutual
    • Missing segmentation data1

      Division or region is blank, so no rule can place it.Sablewood Group
    • Restricted account1

      Excluded by policy and left for an authorized person.Orrin Labs

    Illustrative concept. Synthetic firm, sellers, rules and capacities; Tier 1–3 are the customer’s own classification, separate from Syntri’s Strike, Signal and Monitor bands. Not ATLAS output, not a live workspace, and not a claim that every rule shown is available today.

    Complex organizations

    Your segmentation, not a template.

    Real territories are not one list split evenly. Organizations combine product lines, segments, geography and specialization, and the same account can matter to several teams at once.

    • Product-line divisions

      Internal Audit · External Audit · Risk Advisory

      One account, separate owners per product line.

    • Market segments

      Enterprise · Commercial · Public Sector · Education · Municipalities

      Different motions, different sellers.

    • Geography and timezone

      West (Pacific) · Central · East (Eastern)

      Sellers work the hours their accounts keep.

    • Industry focus

      Healthcare · Financial services · Logistics

      Specialists keep their vertical.

    Balanced is not the same as equal.

    Ten accounts can be a light book or an impossible one. The intended model weights each account by your strategic tier, respects each seller’s capacity, including ramping and part-time sellers, and keeps protected relationships out of the shuffle.

    Tiers and priority bands are different ideas.

    Tier 1, 2 and 3 are your organization’s strategic classification and shape territory planning. Syntri’s Strike, Signal and Monitor bands rank daily attention from fit and recent signals. ATLAS plans with the first; reps work with the second.

    Bird Eye and Whitespace

    See the whole territory before changing any of it.

    Bird Eye gives managers a team-wide overview of coverage and ownership. Whitespace Finder surfaces accounts in the territory that nobody is working. Both are Teams workspace surfaces to evaluate; they inform a decision, they do not make one.

    • Accounts requiring attention
    • Unassigned or under-worked account groups
    • Ownership and capacity distribution
    • Whitespace candidates to discuss

    Territory overview · one lens at a timeSynthetic example

    Choose a lens
    Synthetic coverage board: divisions by region
    WestCentralEast
    Internal AuditWorked this weekAveryAbove capacityNone flaggedTwo accounts quietBlakeRoom for more2 candidatesWorked this weekCaseyNear capacityNone flagged
    External AuditWorked this weekDanaRoom for more1 candidateWorked this weekEmery + FinleyNear capacityNone flaggedOne account quietFinleyRoom for moreNone flagged
    Risk AdvisoryNo accounts yetNo seller—3 candidatesNot coveredNo seller—1 candidateNo accounts yetNo seller—None flagged

    Coverage. Two groups have accounts nobody worked recently.

    Ownership. One group has no seller at all; one account has two owners.

    Capacity. One seller is above the workload your rules allow.

    Whitespace. Candidate accounts to discuss, not to auto-assign.

    Illustrative concept · Synthetic divisions, sellers and accounts. Bird Eye and Whitespace Finder are Teams evaluation surfaces; division-level boards like this one depend on planned division support.

    When people move

    A rep joins on Monday. Another leaves on Friday.

    These are the moments that restart the spreadsheet. The intended workflow answers the same questions every time, and shows which ones still need a person.

    A rep joins Planned

    • A reduced onboarding allocation within ramp capacity
    • Accounts drawn from overloaded or unassigned groups first
    • No protected relationship moved to make room
    • Each move listed with its reason for approval

    A rep leaves Planned

    • Every affected account and its current owner
    • Proposed owners where the rules allow one
    • Named accounts and live opportunities flagged for a manager
    • Accounts no rule can place, with the reason

    Try both scenarios in the simulation above (step 06). Today, an authorized manager reassigns accounts individually in a Teams workspace.

    For RevOps

    Policy you can state, review and audit.

    RevOps owns the rules behind the territory: who may change ownership, who approves, how divisions are structured, and how budgets and access are controlled. Roles, membership and credit allocation exist in Teams workspaces; structure, policy, approvals and audit records are planned.

    • Roles and permissionsAdmin, manager, AE and rep roles
      Teams evaluation
    • Membership and seatsInvitations and seat management
      Teams evaluation
    • Research budgetsCredit allocation and approvals
      Teams evaluation
    • Divisions and structureTeams, divisions and reporting lines
      Planned
    • Territory policiesOwnership rules and approval workflows
      Planned
    • Audit and retentionReadable change records, retention controls
      Planned

    Capability directory

    Territory capabilities and their status.

    24 capabilities, each with what it does, who it serves and its status today. Access to anything marked Teams evaluation is confirmed in writing first.

    Show all 24 capabilitiesATLAS Territory Command · Bird Eye and Whitespace · Administration and RevOps
    Available today
    Included in individual Plus, Pro or Ultra plans, within each plan’s limits.
    Teams evaluation
    Built for Teams workspaces. Access is arranged through an agreed evaluation; Teams is not generally available.
    In development
    Being built and not available. Scope and timing may change.
    Planned
    On the Teams roadmap and not built yet.
    Concept
    A direction we are exploring. It needs separate certification and approval before any release.
    Choose a capability family

    ATLAS Territory Command

    Coverage, distribution and rebalancing, moving toward organization-defined territory rules and reviewable proposals.

    Explore territories
    ATLAS Territory Command: capability, who it serves, the problem, the value and status
    CapabilityWho it servesProblem it addressesPractical valueStatus
    Territory coverage and distributionSee how accounts and signals are spread across the team.Managers, RevOpsThe coverage picture lives in a spreadsheet someone rebuilds.One view to start a coverage conversation.Teams evaluation
    Coverage gaps and strategic coverageHighlight accounts that look under-covered, including strategic tiers.Managers, RevOpsImportant accounts go quiet without anyone noticing.Questions to ask before quarter-end, not after.Teams evaluation
    Rebalance scenario modelingModel a rebalancing scenario and record the proposal before anything moves.ManagersRebalancing is decided without seeing the knock-on effects.Discuss a change with its consequences visible.Teams evaluationModeling only; executing a rebalance is not enabled
    Manager account assignmentAn authorized manager assigns an individual account owner.ManagersOwnership changes happen in side conversations.A deliberate, attributable owner change.Teams evaluation
    Reviewable assignment proposalsGroup several owner changes into one proposal, with status and history.Managers, RevOpsBulk changes are hard to review and harder to explain later.A record of what was proposed and what was applied.In development
    Divisions and business-unit rulesDefine divisions or product lines, with one owner per coverage group.RevOps, sales leadersOne account, several product lines, one owner field.Coverage that matches how you actually sell.Planned
    Seller capacity and tier-weighted workloadWeight workload by your own account tiers and each seller’s capacity.RevOps, managersEqual account counts hide very unequal workloads.Balance by effort, not by row count.Planned
    Geography, timezone and segment rulesMatch accounts to sellers by region, timezone, industry or segment.RevOpsAccounts land with sellers who cannot work them well.Fewer assignments that need fixing later.Planned
    Named and protected relationshipsKeep named accounts and active opportunities with their owner.Managers, AEsReorganizations break relationships mid-deal.Rebalancing that respects what is already working.Planned
    New-rep allocation and departure proposalsPropose an onboarding allocation for a new seller, or new owners when one leaves.Managers, RevOpsEvery hire or departure restarts the spreadsheet.A reviewable starting point the same day.Planned
    Approval before consequential changesRoute owner changes on strategic accounts to an authorized approver.Sales leadersHigh-stakes ownership changes happen without sign-off.Clear responsibility for every consequential move.Planned
    Approved territory into seller workflowsCarry an approved assignment into each rep’s accounts and daily plan.Reps, managersThe new territory and the rep’s daily work drift apart.Reps start from the plan the organization agreed.Planned

    Bird Eye and Whitespace

    Zoom out from individual rep work to the whole territory.

    See the coverage view
    Bird Eye and Whitespace: capability, who it serves, the problem, the value and status
    CapabilityWho it servesProblem it addressesPractical valueStatus
    Bird EyeA team-wide overview of coverage and ownership.ManagersYou cannot see the whole territory without asking every rep.The questions worth asking, in one place.Teams evaluation
    Whitespace FinderFind accounts in your territory that nobody is working.Managers, RevOpsUncovered accounts are invisible until a competitor wins them.Candidates to discuss and assign deliberately.Teams evaluation
    Team members and team reportMembership and a manager report on team activity and coverage.ManagersStatus updates are assembled by hand.A shared starting point for the weekly review.Teams evaluation

    Administration and RevOps

    Roles, membership, budgets and the policies that govern the workspace.

    See RevOps controls
    Administration and RevOps: capability, who it serves, the problem, the value and status
    CapabilityWho it servesProblem it addressesPractical valueStatus
    Roles and permissionsAdmin, manager, AE and rep roles with role-based access.AdminsEveryone sees everything, or nothing.Access that matches responsibility.Teams evaluation
    Membership and invitationsInvite members individually or in bulk and manage seats.AdminsOnboarding a team one account at a time.A controlled way to add people.Teams evaluationArranged with Syntri during evaluation
    Credit allocation and requestsAllocate research credits across reps and approve requests.Admins, managersUsage is either uncapped or blocked.Controlled spending on research.Teams evaluation
    Billing administrationWorkspace billing settings for administrators.AdminsBilling questions go to whoever bought it.One place for the administrator.Teams evaluation
    Divisions and team structureModel divisions, teams and reporting lines.RevOpsFlat teams do not match real organizations.Structure that mirrors your org chart.Planned
    Territory policies and approval workflowsCodify who may change ownership and who approves.RevOps, sales leadersPolicy lives in someone’s head.Consistent decisions across managers.Planned
    Audit recordsA readable record of consequential changes and who made them.Admins, RevOpsNobody can say why an account moved.Answers in seconds, not archaeology.Planned
    Data retention and access controlsWorkspace-level retention and access policies.Admins, securityRetention is not configurable today.Policy you can set, not request.Planned
    Onboarding and offboarding proceduresRepeatable steps when people join, change roles or leave.Admins, managersDepartures leave orphaned accounts.Nothing falls through when people move.Planned

    Questions

    Territory questions, answered plainly.

    What can ATLAS do today?

    In Teams workspaces, managers can review territory coverage and distribution, see coverage gaps including strategic tiers, model a rebalancing scenario and record it, and assign an individual account owner. Executing a modeled rebalance is not enabled.

    Can we define our own divisions, tiers and capacity rules?

    That is the direction shown in the simulation on this page, and it is Planned. Today, strategic tier is a data field on the account; organization-defined divisions, capacity models and allocation rules are not built yet.

    Does ATLAS reassign accounts automatically?

    No. The intended design is a reviewable proposal that an authorized person approves. Nothing on this page assigns, moves or synchronizes an account.

    How are Tier 1, 2 and 3 different from Strike, Signal and Monitor?

    Tiers are your own strategic classification of accounts and drive workload weighting in territory planning. Strike, Signal and Monitor are Syntri’s daily prioritization bands, based on fit and recent signals. One account can be Tier 1 and still sit in Monitor this week.

    Can one account have more than one owner?

    In the intended model, yes: an account can belong to several product-line coverage groups, each with its own owner, instead of one universal owner field. Multi-division coverage is Planned.

    What happens when a rep leaves?

    The intended workflow proposes new owners for the departing rep’s accounts, keeps protected relationships as explicit decisions for a manager, and flags accounts no rule can place. Today, an authorized manager reassigns accounts individually.

    Syntri Teams

    Syntri Teams

    Bring your segmentation rules.

    Share how your divisions, tiers and ownership rules work today, and the territory events that create the most manual work.

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